Pam Hoops

DMY Studios jewellery is nickel-free and hypoallergenic, crafted with premium plating for lasting radiance. To preserve its beauty, avoid water, perfumes, and lotions, and remove before sleeping or exercising. Clean gently with a soft cloth, and store in a cool, dry place in the original pouch. Natural stones and pearls are delicate — handle with care and avoid impact.

All DMY Studios jewellery is produced in small batches by a manufacturer registered with the Responsible Jewellery Council (RJC), the global authority on ethical and sustainable standards. This ensures each piece is made with respect for human rights, fair labour, and responsible sourcing, offering complete transparency and confidence in its origin.

Shipping

We offer complimentary shipping worldwide. Estimated transit times are:

• UK: 2–3 working days
• US: 3–5 working days
• EU: 4–6 working days
• Australia & Rest of World: 5–7 working days 
  

All international orders are shipped Delivered Duty Paid (DDP), guaranteeing no additional import charges or tariffs upon delivery.

Backorder items will ship by the estimated date shown on the product page. Please note that if your order includes both backorder and in-stock items, all pieces will be dispatched together once available.

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Returns

All items purchased online are eligible for a refund within 14 days of receiving your order.

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Please note that during the festive period, processing and delivery times may be slightly longer than usual due to increased order volumes.

Christmas Delivery

To guarantee pre-Christmas delivery, please place your order by the following dates:

UK:
Standard — 18 December
Express — 22 December
US: 8 December
EU: 16 December
Australia & Japan: 15 December
Rest of World: 12 December

Orders placed after these dates may arrive after Christmas.

Extended Returns

Orders placed between 16 November 2025 and 24 December 2025 can be returned for a refund until 7 January 2026. Orders placed after 24 December follow our standard 14-day return policy.